We stand by our products! In the event there is an issue with the quality of the product, we will make it right!
Most orders will be shipped out next business day. However, due to the handmade nature of our products please allow up to five days to receive confirmation of shipping.
We ship all of our products via USPS. Most packages will take 2-5 business days to arrive. We do not refund shipping costs due to USPS shipping delays.
Kokum Butter Penguin aims to be extremely accessible to our customers. As we routinely monitor our communication lines via email and telephone. We greatly appreciate feedback from our customers through any of these lines, and the Contact form below.
If you have any other questions please contact us at thepenguin@kokumbutterpenguin.com or submit your inquiry through the above Contact Form.
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